Comet review

All Comet reviews

Written by AnnC , Wednesday 2 July 2008

This user recommends this shop
Brilliant service! I have had nothing but good service from Comet over the last few weeks. I rang to make an enquiry initially - the call centre people were helpful and friendly and I made a purchase, agreed a next-day delivery and felt confident that everything had been dealt with efficiently. The washing machine arrived on time with a courtesy call 20 mins before. The delivery chaps were great - polite and helpful. When the machine didn't come up to expectations all it took was another phone call to arrange the return and select another machine. Delivery was bang on time, again a courtesy call to let us know they were on their way.
I was impressed with the professional manner of all the people I deal with.
Written by anonymous , Saturday 15 December 2007

This user doesn't recommend this shop
Agree with the last review. Will never use them again
Written by anonymous , Tuesday 25 September 2007

This user doesn't recommend this shop
What's customer service? Ordering online was fairly easy, my product arrived when Comet said it would, but it wasn't exactly what I wanted. A part was missing, and when I called Comet to try and get an exchange or receive the missing part, I was met with rude and unhelpful staff. Once Comet has your money, they don't care what happens to you.